Patient access terms

Definitions for common terms across clinical, operational, and billing workflows.

OBOT

Office-Based Opioid Treatment — outpatient medication-assisted treatment.

PHP

Partial Hospitalization Program — structured day treatment without overnight stay.

IOP

Intensive Outpatient Program — several hours of treatment per week while living at home.

RCM

Revenue Cycle Management — billing, claims, and collections workflows.

VOB

Verification of Benefits — confirming patient coverage before services.