The phone is the front door to your hospital — and roughly a third of patient calls go unanswered. Curaevox answers every one, books the right doctor automatically, and follows up after every visit.
HIPAA-ready · Works with your existing phone number · Live in weeks
Riverside Health
Live call · 00:42Dr. Anita Patel
Cardiology · Thu, 2:30 PM
~1 in 3
inbound patient calls to clinics go unanswered
23–33%
average outpatient no-show rate
~26 days
average wait for a new-patient appointment
1 in 3
discharged patients leave with no follow-up booked
Sources: AMN/Merritt Hawkins 2022; J Gen Intern Med 2021; industry aggregates.
The inbound agent converses naturally, pulls up doctor specialties and live availability, captures the reason for the visit, and books the right slot — no hold music, no voicemail.
The outbound agent calls patients after appointments, checks on recovery and adherence, and files a structured follow-up report to the doctor's dashboard.
Each patient gets a dedicated agent the doctor configures, monitors, annotates, and summarizes — every conversation saved to one dashboard.
A patient calls your number. The agent listens, understands the issue, checks doctor availability and insurance, recommends the right doctor, and books the slot — no hold, no callback.
After the appointment, the agent calls to check on recovery, medication adherence, and next steps — then files a structured follow-up report straight to the doctor's dashboard.
Follow-up report
Maria Alvarez · Day 3
Doctors configure what each agent can do, monitor live and past conversations, attach notes, and get AI summaries — a companion for every patient, all in one place.
Patients
12 active agentsAI summary · James Rivera
New cardiology referral booked for Thu. Insurance verified. Prefers morning visits.
One conversation, captured end to end.
Peer-reviewed audits show appointment access varies by race and language — who gets asked about insurance, who waits longer, who can even book in their own language. Curaevox asks every caller the same questions, in their language, every time.
JAMA Network Open, 2020; Health Affairs Scholar, 2023.
There aren't enough clinicians — and the ones we have spend hours on admin instead of patients. Curaevox handles the front door and the follow-up, so that time goes back to care.
10M
projected global health-worker shortfall by 2030 (WHO)
86,000
projected U.S. physician shortfall by 2036 (AAMC)
2 hrs
of admin & EHR work for every 1 hour of patient care (Sinsky, Ann Intern Med)
“After-hours calls used to go to voicemail and we'd lose the patient. Now every call is answered, triaged, and booked before morning.”
Practice Manager
Multi-site primary care group
0
after-hours calls left unanswered — every call triaged and booked
31% → 12%
illustrative drop in no-shows with automated reminders and follow-up
Illustrative outcomes.
See how it worksHIPAA-ready: signed BAAs, end-to-end encryption, and PHI handled in a secure, audited environment.
Every call is recorded, transcribed, and logged — fully reviewable by your team.
Doctor-configurable guardrails: the agent only takes the actions you approve.
Human-in-the-loop by design — escalate to staff anytime; clinicians review and override.
Role-based access controls and complete audit trails across every patient and agent.
Works with your existing phone numbers, EHR, and scheduling — no rip-and-replace.
Curaevox builds AI voice agents for the two moments that decide whether someone gets care — the first call in, and the follow-up after. We pair natural conversation with real tools: doctor matching, live availability, automated booking, and structured follow-up. Clinicians get their time back; patients get answered, every time, in their own language.
See Curaevox answer, book, and follow up — live, on your own numbers.